Can existing tools stay?
Often a connection or focused extension is worth reviewing first. Confirm what each tool supports and which system should own the final record.
Planning resources
Those two questions make an automation brief easier to discuss.
The process automation planning guide covers triggers, rules, duplicates, failures and operating ownership.
Often a connection or focused extension is worth reviewing first. Confirm what each tool supports and which system should own the final record.
A stable routing or scheduling rule may not. Identify any interpretation step separately and include human review where it is required.
Unclear rules, inconsistent records, vendor limits and difficult exceptions can matter more than the number of visible steps.
Name the person reviewing failures, changing rules and approving future access. Include the operating cost and support arrangements in scope.